INFORMATION ON OUR SITE
At Kipliani.com we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs. Also, since every computer monitor is set differently, color and size may vary slightly.
AVAILABILITY OF PRODUCT / PRICING
Due to the volume of orders received, sometimes items may go out of stock before we make changes on the quantity. If an item is out of stock, be assured that you will be contacted and given several options including ordering a similar item. If you have any questions, please do not hesitate to contact us at https://kipliani.com/pages/contact or call us in the US: 1-646-867-9558 Mon-Fri 10am-6pm Eastern Time.
Kipliani.com is dedicated to providing their customers with exceptional customer service. We are committed to maintain our customer's privacy to better serve you. We may collect and maintain certain information regarding, for example, your product and service preferences, as well as billing and shipping information. Nevertheless, under no circumstances do we sell or rent this information to other businesses. We strictly protect and enforce the confidentiality of this information. We do not participate in or contribute to cooperative or shared databases that give other companies access to information. In addition to the personal information that you may provide us with, this Site may use technology that lets us collect certain technical information such as, your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web Sites.
Kipliani.com utilizes a number of security technologies and measures to assure the protection of your personal information when ordering over the net. All personal information will be kept confidential by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to prevent any improper use or inaccuracy of your personal information.
ACCURACY OF COLLECTED DATA
No information may be submitted to Kipliani.com by persons under the age of 18, nor may persons under the age of 18 make purchases or any other illegal acts on this Site without our consent.
This site uses data from Google's Interest-based advertising and 3rd-party audience data (such as age, gender, and interests) with Google Analytics.
The Google Analytics features this site has implemented are based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, or Google Analytics Demographics and Interest Reporting).
Using the Ads Settings, you can opt-out of Google Analytics for Display Advertising and customized Google Display Network ads.
USE OF THE SITE
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
We want you to be absolutely satisfied with your jewelry. If you are not satisfied with your purchase, you may return it to Kipliani.com within 30 calendar days for a full refund. Calendar days are counted from the day the product was shipped to the day we receive it. Please note that the merchandise must be undamaged and in 'new and unused' condition (defined below) to be acceptable for refund or exchange.
Refunds will be in the original form of payment. The returned merchandise must be accompanied by proof of purchase and all original documentation and packaging; otherwise, the return will not be honored.
All merchandise is visually inspected upon receipt for signs of wear prior to the issuance of any refunds, exchanges or credits. 'New and unused condition' means that there are no scratches, marks, or blemishes; the security/price tags are still attached and not tampered with; the item must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used.
Returns must be postage prepaid via traceable carrier and, for your protection, insured for the full purchase price of the products, including any shipping and handling charges. Kipliani.com will not be responsible for loss or damage of return shipments.
Any unauthorized, improperly packaged, or non-insured packages will be returned to the sender. Items that show signs of wear, have been resized, do not have security/price tags on them, engraved, altered, or damaged in any way cannot be accepted for return.
Exchanges on items originally not eligible for a refund are non returnable and all exchanges are final.
Repack the merchandise in its original packaging materials, including all paperwork and ship it to: Kipliani.com
Attn: Returns Dept. (your order number here)
37 West 47th St., Suite 803
New York, NY 10036
TERMS OF REFUND
You will receive a full refund in the original form of payment. Note that shipping, handling, and insurance costs are not refunded. Order shipments returned to us by courier as undeliverable or refused will be refunded minus the shipping fees incurred both ways.
Once your return is received, it will be reviewed by our Quality Assurance department. If it qualifies for return (please see the Terms above) refund will be issued within 7 days.
QUESTIONS & CONTACT INFORMATION
If you have any questions, please do not hesitate to contact us.
call us in the US:
Mon-Fri 10am-6pm Eastern Standard Time.